Contact Us
Have a question, found a bug, or want to suggest a feature? Email us at walkupmusicapp@gmail.com and we'll get back to you as soon as we can.
Frequently Asked Questions
An Apple Music subscription lets you search and play any song from the Apple Music catalog. Without one, you can still use songs from your personal music library, built-in sound effects, or text-to-speech announcements.
Make sure you've granted WalkUp Songs access to Apple Music when prompted. Also check that your device isn't in Silent Mode — flip the switch on the side of your iPhone. If the problem persists, try force-quitting the app and reopening it.
Your teams and settings sync automatically via iCloud. Make sure both devices are signed in to the same Apple ID with iCloud Drive turned on. Changes may take a moment to appear on the other device.
Open the team and tap Share. Premium features on the shared copy need WalkUp Songs Premium on the coach who received it. Local files and personal library songs still need to be sent separately. Full steps: Share a Team.
Subscriptions are managed by Apple or Google — not inside the app. See the step-by-step guide for iPhone and Android: Cancel Subscription.
Go to Settings in the app and tap "Remove Ads" to make a one-time purchase. This removes all banner ads permanently — no subscription required.
Yes — and for most teams, local files are the best option on game day (offline, no streaming fee, better fade control). When assigning a song, choose Local file / Files / Music Library. Full walkthrough: Local Files Guide.
WalkUp Songs requires an iPhone or iPad running iOS 18 or later.